INDUSTRIAL EXPORT SUPPLIER

Export Service Process

Five stages from first enquiry to after-sales. Each stage lists our actions, what the buyer confirms, and the usual time needed.

01 / 05

Inquiry and specification check

We read the datasheet or sample first, then list the fields that must be confirmed before a price is possible.

WHAT WE DO

Review datasheet, model and operating conditions
List missing fields as written questions
Confirm the destination port and document needs

WHAT THE BUYER CONFIRMS

Model number, wiring diagram or sample photos
Quantity and target date

Typical time: 1–2 working days

Send Inquiry

WHY BUYERS STAY

Service Advantages

Specification first

Quotation starts from the datasheet and operating condition, not from a vague model number.

Small batches accepted

Sample and trial orders are quoted separately from mass production.

Documented quality control

Dimensional records and packing photos are kept with the order file.

Export documents prepared

Invoice, packing list and declaration documents confirmed before shipment.

Delivery updates in writing

Production progress is reported at agreed checkpoints, not on request.

After-sales follow-up

Deviation and shortage claims are reviewed against the inspection record.

FAQ

Questions Buyers Ask First

Send the model number, wiring requirement or a sample photo and we reply with the matching option and lead time.

Start with the drawing, not the catalogue

Send the drawing revision and target date. We reply with the fields to confirm before quotation.

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